Monday, November 15, 2010
CUSTOMER SERVICE
Could we possibly write another article or blog on customer service?
I don’t think there can be too many customer service blogs for apartment leasing. Not possible to overdo it on stressing the need or the must for customer service in regards to your apartment residents.
How much does costumer service cost? I feel it is free. I enjoy giving good customer service to my apartment’s residents. I don’t mind assisting and accommodating the Residents needs or wants. This may explain my lack of understanding when I do not received good customer service elsewhere.
While shopping this week end for some boots (everyone I know has some great looking boots! I just had to have some!!). Since it was the week end, and I hate doing my hair. Yes, I really hate doing my hair, so I stuffed it under a ball cap, put on a sweatshirt, jeans and off I went. I was surprised by the lack of customer service I received while looking . . . . less fancy pancy.
OK, I’m not going to go into this any further. Just remember to always give good customer service to your apartment community Residents. THEY DESERVE IT!! Yes, I was yelling at you. Felt good.
Sales, marketing, and customer service for the Multi-Family industry. I have been leasing apartments for over 30 years; yea I started when I was 12! (You know I'm joking right?) I have learned to appreciate the power of treating residents and prospects with good customer service. So much so, I'm going to "run" with it! I Love my family and hanging out with friends. My favorite thing is to take a cruise with them all!
Subscribe to:
Post Comments (Atom)
-
During my day in the Life of Property Management, I continue to hear the wrong terminology when referring to one of the words in the list be... -
3 Habits of Highly Memorable Leasing Professional When your customer walks out of your leasing office, they will often remember the small...
No comments:
Post a Comment