Proper Leasing Terminology

During my day in the Life of Property Management, I continue to hear the wrong terminology when referring to one of the words in the list below.

I just hate it when someone mentions that I work at a Complex and I show Units to prospects! NO! I work at an Apartment community and I show prospects their new apartment home.

Tenants               -   -   -   -          Residents, Customers, Guest

Project or Complex  -   -   -   -    Community, Property

Unit            -   -   -   -   -   -   -       Home or Apartment Home
Landlor    -   -  -   -   -   -   -   -      Owner, Manager
Lease         -   -   -   -   -   -           Rental Agreement
Signature    -   -   -   -   -   -          Written Approval
Rules & Regulation   -   -   -   -    Community Policies
Work Order      -    -   -   -   -       Service Request