Successful property management begins when residents, prospects and fellow management team members are treated R.I.T.E.
Treat people with:
RESPECT & Dignity
INTEREST & Empathy
THOUGHTFULNESS & Kindness
Enthusiasm with an Eagerness to please!
Tuesday, October 20, 2015
What is the Treat’em R.I.T.E. Program?
The Treat’em R.I.T.E. program is a Customer Service program
created for the Multi-family industry.
Residents and prospects have choices on where they choose to live. If carpet is carpet and a pool is a pool,
then it is the customer experience that keeps occupancy rates up and turnover down.
Sales, marketing, and customer service for the Multi-Family industry. I have been leasing apartments for over 30 years; yea I started when I was 12! (You know I'm joking right?) I have learned to appreciate the power of treating residents and prospects with good customer service. So much so, I'm going to "run" with it! I Love my family and hanging out with friends. My favorite thing is to take a cruise with them all!