Tuesday, October 20, 2015

What is the Treat’em R.I.T.E. Program?

The Treat’em R.I.T.E. program is a Customer Service program created for the Multi-family industry.  Residents and prospects have choices on where they choose to live.  If carpet is carpet and a pool is a pool, then it is the customer experience that keeps occupancy rates up and turnover down.
Treat residents and prospects with:


Linda Hansen, ARM, HCCP, NALP, LEAD

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Creating a great customer experience is vital to any business.  Managing and operating a profitable apartment community is no different.  ...