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Tuesday, December 31, 2019

Are You Ready for 2020?!

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 3 Habits of Highly Memorable Leasing Professional When your customer walks out of your leasing office, they will often remember the small...
Friday, August 9, 2019

21 TIPS TO CREATE ADVOCATES
ForYour Apartment Community

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OK, so I’ll bet there is a business that you not only go out of your way for but will recommend that business to your friends and...
Thursday, April 5, 2018

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BEFORE ANYONE SAYS A WORD.  .  . Ok, so an apartment rental prospect visits your community for consideration of their new home.  A lot m...
Tuesday, January 24, 2017

PROSPECTS & RESIDENTS - Treat'em R.I.T.E.

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OK, so creating a great customer experience is vital to any business.  Managing and operating a profitable apartment community is no diffe...
Saturday, March 19, 2016

Planting Seeds of Resident Perception

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THE DAY AN APPLICANT BECOMES A RESIDENT IS THE MOST IMPORTANT DAY IN THEIR RESIDENCY! The seeds planted on that day will have an im...
Thursday, January 28, 2016

Today is National Have Fun At Work Day

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January 28 th , 2016 is National Have Fun at Work Day!  So let’s have some fun! Get your team together for an impromptu meeting and ask...
Wednesday, November 18, 2015

Stop, Stand, Smile and Greet

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 Ok, so w e were taking over the management of an apartment community in a couple of weeks.  The current apartment owner and property ma...

Treat Rental Applicants R.I.T.E.

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How many prospective apartment rental applications have you processed?   Ok, so you may have no idea, but it may be a truckload and more.  ...
5 comments:
Thursday, July 31, 2014

"Missing the Boat" For the Affordable Audience

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Ok, so I have been leasing apartments for over 30 years (yea, I started at 12 years old).  During this time I have seen a shift in the way...
2 comments:
Thursday, November 7, 2013

Copy..of a copy…of a copy.

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Ok, so let’s discuss the logic of the phenomenon of this issue that seems to plague leasing offices across the country, one of our top 3 ...
Thursday, April 11, 2013

Common Courtesy

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Ok, so there is a great deal to be said about plain ol’ common courtesy; but I will save some time and not go into a great deal here and no...
2 comments: