Apartment Leasing, Marketing, and Management for Multifamily Communities.
Success is achieved when residents, prospects and fellow management team members are treated with RESPECT and dignity. Shown INTEREST in who they are and in their needs and wants. Are THOUGHTFUL and empathic. Do this with ENTHUSIASM and eagerness to please.
The Treat’em R.I.T.E. program is a Customer Service program
created for the Multi-family industry.
Residents and prospects have choices on where they choose to live. If carpet is carpet and a pool is a pool,
then it is the customer experience that keeps occupancy rates up and turnover down.
Sales, marketing, and customer service for the Multi-Family industry. I have been leasing apartments for over 30 years; yea I started when I was 12! (You know I'm joking right?) I have learned to appreciate the power of treating residents and prospects with good customer service. So much so, I'm going to "run" with it! I Love my family and hanging out with friends. My favorite thing is to take a cruise with them all!