How many prospective apartment rental applications have you
processed? Ok, so you may have no idea, but it
may be a truckload and more. You could run a rental application in your
sleep or with one hand tied behind your back.
Please consider how many applications your rental prospect has
filled out? Rather it has been one time, twice or more, it is an
uncomfortable situation. Explain the application process to them in detail.
For instance explain you will use a 3rd Party online company to process
their credit report, criminal history, and previous landlord history. Walk-through
the application with them and confirm all areas have been filled out. Review
the Resident Selection Criteria with
them and note the parts that show why applicants may be denied (this step helps
with their acceptance of the denial and the reasoning behind it).
Treat’em R.I.T.E. communities have Respect for the applicant and carefully explain the process and how long
it should take. Treat’em R.I.T.E. communities have Interest in their applicant's questions and are Thoughtful to any issues that may
arise with the application. Plus, they will show how Enthused they are to assist them in becoming a new resident of the community!
Do
you Treat'em R.I.T.E. ?
Linda Hansen, ARM, HCCP, NALP
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